I want to break away from my usual topic of something technical and talk about what I experienced tonight while working in the call center for the Nashville Flood telethon, which was broadcast on WSMV, CNN, and The Weather Channel. We started receiving calls about 7pm local time and to be honest, I had no idea what to expect when going into this. I mean, I'm a pretty good talker, but this is different...We had a good script of what to say and how we were supposed to say it, as well as paper forms ...